Customer Service

Welcome to TAG Heuer UK Customer Service

In order to optimise the performance and preserve its appearance your TAG Heuer timepiece requires expert period maintenance. At the UK Customer Service Centre our watchmakers use their expertise and experience to undertake all kinds of work using genuine TAG Heuer components.

Select Send us your watch. Complete the repair request form and ship your timepiece directly to us. When we receive it an email notification will be sent, providing your username and password.

Your timepiece will then be examined and a series of tests conducted, from these a detailed cost estimate will be prepared, free of charge.

Track your watch and log in. You can review your estimate, accepted the repair and make a payment. Our master watchmakers then undertake the maintenance drawing from a stock of thousands of TAG Heuer components. During this time you will be able to track its progress throughout various stages of the repair process.

When the work is finished the watch will undergo a series of Quality Control checks. When this important process is completed we will provide you with delivery options and information.